Rating & Review Tools

Publish reviews on your website and openly communicate to potential buyers what real customers are saying about your shop and service. With customer Ratings & Reviews rotating directly on your homepage your visitors will instantly feel your shop is of high quality and trustworthy. Over 77% of online shoppers turn to ratings and reviews when making a purchasing decision. Additionally, as customers are asked for their feedback they usually leave more of it and it is generally positive.

As an online merchant it is important for you to communicate with your customers and make sure that they are satisfied with your website and services. Our Rating & Review Tools lets you solicit reviews from your customers after the checkout process. All your customers will be automatically invited, via email, to rate and review their shopping experience with your website. All positive customer feedback will then be directly presented in your Partner Certificate and on your website through the Consumercate Review Widget. In the rare case that your shop receives a negative review the system will place it in to the Dispute Resolution Process, in which you, as the merchant, will have the opportunity to quickly resolve the issue directly with the customer. This provides you with the opportunity to turn an unsatisfied customer in to a satisfied and loyal one.

You can easily adjust the settings for your Rating & Review system in your ‘Review Settings’ when logged in to your Consumercate Member Account. Try the Consumercate Rating and Review Tools, free for 30 days.