Starting
atonly $24.99/month
Improve Your Customer Satisfaction
When presented with the opportunity to rate and review their shopping experience, 91% of online shoppers want to voice their opinions. When you offer your customers this possibility and allow them to evaluate your shops performance you will build a stronger relationship and increase their loyalty by 18%. Furthermore, the openness and transparency on your part is rewarded with a 21% increase in purchase satisfaction and confidence from existing customers and raised conversions from visitors to buyers (ForeSee Results).
Should a rare case occur in which your shop receives negative customer feedback (the current rating average for online shops is 88% positive), you can settle the dispute with Consumercate’s Dispute Resolution Resources, which will directly place you and the customer in a communication process employed to resolve and re-gain the satisfaction of your customer. Statistically, 95% of unsatisfied customers will return to your shop if you solve their problem (National Association of Retail Marketing Services).
Know your customers better and improve their satisfaction levels with Consumercate.
