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How Consumercate Works

Acquire and promote authentic customer ratings and reviews

 

Customer feedback is an important source of information and when used correctly it can help to improve your customer service, business reputation and revenue. Consumercate’s software free solution uses the distinguished four ‘C’ (collect, control, communicate & connect) feedback process, which allows our members to easily use real customer ratings and reviews to better their visitors’ shopping experience.    

 

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Collect: Improve your customer retention and loyalty by collecting authentic user-generated reviews and feedback after a purchase is made from your site. We make certain that only real customers can provide feedback.

Control: Take control of all your customer reviews and feedback using your Consumercate member tools. You can monitor reviews, resolve disputes and analyze reports thus maintaining a close relationship with your customers.

Communicate: Publish reviews directly on your website and openly communicate to potential buyers what real customers are saying about your shop and service.

 

Connect: Keep in touch with your customers and motivate repeat business with Consumercate’s survey tools.

Consumercate is easily integrated anywhere on your website with little IT involvement. Our support team is always available to guide you through the complete process, which only takes a few minutes, and have your Rating & Review tools instantly running on your site.

 

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